A STUDY ON EMPLOYEE PERCEPTION OF AI IN THE WORKPLACE: ADOPTION, RESISTANCE AND TRUST

The rapid integration of Artificial Intelligence (AI) in workplaces is transforming how organizations operate, enhancing efficiency, and automating decision-making processes. While AI promises significant benefits, its successful adoption depends largely on employees’ perceptions, attitudes, and behaviors. This study aims to explore employee perceptions of AI in the workplace, focusing on the factors that influence adoption, resistance, and trust. Using a quantitative research method approach, the research collects quantitative data through surveys from the employees. The study identifies the levels of awareness, willingness to adopt AI, reasons for resistance, and the degree of trust in AI systems. Findings from this research are expected to provide organizations with actionable insights to enhance AI acceptance, reduce resistance, and foster a trusting environment, ultimately enabling smoother AI integration and maximizing its organizational benefits.