TOKENISATION OF RIGHT TO PUBLIC SERVICE use of Blockchain and eRupi Fintech for Intangible Administration of Modern Projects as Right to Service

In this book, I explore how public services can be reframed as cryptographic tokens of entitlement—independent of departments, vendors, and intermediaries. This approach separates the citizen’s rightful claim from the many layers of bureaucracy that often delay or distort service delivery. A tokenised system ensures that rights are guaranteed upfront, while actual delivery becomes competitive, measurable, and transparent across the entire value chain. The use of technologies such as block chain, e-Rupi, and programmable fintech architectures allows each entitlement to carry built-in rules—purpose, validity, geography, category, and compliance conditions. Every action performed on the token becomes a verifiable evidence point, strengthening auditability without adding administrative burden. In essence, governance becomes both lighter and stronger at the same time. Tokenisation also represents a cultural shift. Administrators move from procuring activities to procuring fulfilled rights. Citizens gain greater agency, transparency, and portability of access. Vendors are incentivised to innovate because payments become linked to validated outcomes. The State, in turn, gains real-time visibility into how public value flows—ensuring discipline, accountability, and trust. This book presents tokenisation not merely as a technological reform, but as a new administrative philosophy. It proposes that modern public service delivery can be rebuilt on the principles of verification, interoperability, and outcome measurement.