Application of Value Stream Mapping to Boost Productivity: A Case Study

In todays customer driven world, companies cannot afford to disappoint their customers by not meeting their demands. Thus to keep up with the customer expectations and the competition offered by fellow organisations, companies need to reduce the time/money they spend on steps which add no value to the entire process. Such steps can be called as 'waste' these waste steps just use up valuable time and money of the company but do not contribute towards the final product which the customers will eventually use. This paper intends to understand the concept of Value Stream Mapping (VSM), its challenges as well as a real time case study. The current and future state maps were created and the results were analysed. The paper also throws light on the concept of Lean methodology in the form of a brief literature review.