IMPACT OF HUMAN RESOURCES MANAGEMENT PRACTICES ON EMPLOYEE JOB SATISFACTION AND ORGANIZATIONAL CITIZEN BEHAVIOUR IN DODLICK NIG. LIMITED ONITSHA, NIGERIA

Abstract

This study centered on impact of human resources management practices on job satisfaction and employee citizenship behavior. A human resources practice includes all activities deployed by organization to increase the participation of personnel of the organization in organization’s affaires. The study was a survey design involving the collection of data primarily through a structured questionnaire administered on 300 members of staff of Dodlick Investment Company limited based in Onitsha, Nigeria. Data was analysed using descriptive statistics of percentages while hypotheses were tested using inferential statistics of regress analysis. The finding from the study showed that Human resources Management Practices has significant impact on employee job satisfaction .Human resources management practices has significant impact  on employee display of organizational citizenship behavior  in Dodick Nig. Limited. Employee who has job satisfaction also display organizational citizenship behaviour at workplace .It was recommended from this finding that There is need to review HR practices and upgrade to the level that will Forster organizational citizenship behavior beneficial to the company. The same goes for job satisfaction. There is every need to include organizational citizenship bahaviour assessment in annual performance appraisal(APA) forms as a way of monitoring, encouraging and rewarding employees who display such over a period of time. There is need for managers to include in their training program the teaching of organizational citizenship behaviours and elements of job satisfaction as a way of building these behaviours in their employees.