Enhancing Public Administration Excellence in the Digital Transformation Era: Insights from Scholarly Literature

This literature review explores optimal strategies for public administration amid digital transformation, drawing from interdisciplinary scholarly publications. Employing a rigorous data collection and phenomenological analysis of academic sources from 2015-2025, we identify key practices such as adaptive leadership, ethical communication, and citizen-centric innovation. Findings reveal that effective public administrators must cultivate digital literacy, foster inclusive governance, and leverage AI for service delivery. These practices enhance efficiency, transparency, and public trust in government operations. The study contributes to theory by synthesizing evidence-based approaches for sustainable administrative reform in emerging economies.