LIMITS OF THE USE OF ARTIFICIAL INTELLIGENCE IN THE ALTERNATIVE RESOLUTION OF ADMINISTRATIVE DISPUTES

The integration of artificial intelligence (AI) into public administration presents both opportunities and significant risks, challenging the traditional principles upon which public administration is founded. While AI is still finding its place within decision-making processes, it is essential to consider its application in transforming public administration from a purely authoritative model to a more cooperative one. This paper proceeds from the premise that the regulated integration of AI can act as an indirect catalyst for enhancing the legitimacy and acceptance of ADR within public administration. It examines the risks associated with AI, such as algorithmic bias and non-transparency, and within this framework, analyses the limitations of ADR in the Slovak and broader regional context. The paper concludes that the potential of
AI can be best realised through a hybrid model, wherein AI serves as a support tool for a human conciliator or mediator. This requires a robust legal framework that guarantees transparency, accountability, and procedural justice. Four key conditions for successful implementation are identified, suggesting that technology can help overcome cultural resistance and foster trust in consensual dispute resolution.