Published December 20, 2025 | Version v1

BAHASA ISYARAT SEBAGAI AKSES KOMUNIKASI INKLUSIF BAGI KESEJAHTERAAN KOMUNITAS TULI DI KOTA PALEMBANG

  • 1. Universitas Bina Darma

Description

ABSTRACT
Equal access to communication is a fundamental requirement for
achieving social well-being among the Deaf community in
Palembang. Sign language, as a visual–gestural linguistic system,
serves a strategic function in ensuring access to information,
expanding opportunities for social participation, and
strengthening cultural identity within the Deaf community. This
study aims to analyze the role of sign language in supporting
inclusive communication, identify barriers to accessing public
communication, and examine the contribution of Deaf
community organizations in promoting social well-being. A
descriptive qualitative approach was applied, employing
participatory observation, documentation, and literature review
techniques. The findings indicate that the use of Indonesian Sign
Language in organizational activities, public services, and
official forums helps reduce communication barriers between
Deaf and hearing communities and improves inclusive
communication literacy. However, major challenges persist,
including limited availability of sign language interpreters, low
sign language literacy in society, and inadequate accessible
information media. These findings align with the principles of
Inclusive Communication Theory, Information Accessibility
Theory, and Social Participation Theory, which emphasize that
linguistic access is essential for equitable involvement in social
processes. Therefore, sign language functions not only as a
communication medium but also as an instrument for advancing
social inclusion and the well-being of the Deaf community at the
local level.
Keywords: Sign Language, Inclusive Communication, Deaf
Community, Palembang City

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References

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