Illustrating Impacts of User Experience Work in Research Software Engineering

This white paper presents a series of vignettes that describe UX work completed in varied scientific contexts. They were gathered from stakeholders across the scientific community with the intent of demonstrating the value of UX work for science. Among them are stories about software products meant to serve broad populations while others address niche research communities. Regardless of context, these short reflections illustrate an array of the varied impacts and benefits that UX work can have for research software from less confusion and reduced complaints from end users to more efficient workflows and integration of in-demand features.

This is a living document that will be continuously updated and improved. If you have feedback or a vignette of your own to share, please reach out to the US-RSE UX working group on Slack.