Published November 30, 2025 | Version v1

AI-based career counsellor: A review of chatbot, psychometric and market-aware systems

  • 1. Research Scholar, MTech Computer Science and Engineering, SIPNA College of Engineering and Technology, Amravati, India.
  • 2. Professor, Computer Science and Engineering SIPNA College of Engineering and Technology, Amravati, India.

Description

Decision-making for careers has a key position in determining students' futures, but the majority of high school students tend to be uncertain while choosing appropriate avenues. Conventional career advising strategies are full of shortcomings, such as a lack of trained counsellors, low access, and one-size-fits-all guidance that does not meet individual requirements. Developments in Artificial Intelligence (AI) in recent times open up scopes for changing the scene. Career guidance systems based on AI utilize algorithms for machine learning to process students' academic records, interests, and personality, facilitating more accurate matching between individual strengths and emerging job opportunities. New uses involve AI chatbots that combine academic information with psychometric tests and platforms that track labor market trends to suggest in-demand occupations. However, concerns remain regarding data validation, reducing algorithmic bias, protecting privacy, and handling cultural diversity. In spite of these issues, AI can potentially augment human counsellors with personalized, adaptive, and scalable career advising. Next-generation systems are conceptualized as hybrid models that integrate the emotional and empathetic intelligence of human advisors with the analytical and predictive power of AI to bring about more informed and sustainable career choices.

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