Exploring Continuous Professional Development's Effects on Efficacy and Job Performance of Ghanaian University Administrative Staff

This study investigated the influence of Continuous Professional Development (CPD) on administrative staff in Ghanaian universities, focusing on how CPD participation enhances skills, knowledge, and job performance. A quantitative approach was adopted, with surveys administered to 521 administrative personnel across selected institutions. The instrument assessed participants' involvement in CPD and their perceptions of its effects on skills, knowledge, performance, and overall efficacy. Data were analysed using SPSS Version 27 to explore associations between CPD engagement and indicators such as productivity, efficiency, and problem-solving capacity. Findings demonstrated that CPD participation exerted a significant positive impact across all dimensions, with a mean score of 4.00, reflecting improvements in career advancement, adaptability, learning opportunities, and communication. Moreover, CPD led to enhanced job performance, notably in productivity, engagement, error reduction, satisfaction, time management, and reduced absenteeism. The study recommends that universities prioritise diverse, innovative CPD initiatives responsive to evolving higher education needs.