EMPLOYEE ENGAGEMENT BEHAVIOR IN SERIOUS GAMES: INSIGHTS FROM THE LITERATURE

The digital transformation has caused more organizations to choose outsourced corporate training (OCT) which now implements serious games (SGs) as contemporary employee development solutions. Research studies have studied SGs through their operational methods and application patterns and performance results in different business sectors but they have not fully explored the organizational elements that affect their worth. The review combines previous studies to demonstrate how serious games affect participant involvement and knowledge sharing and team work during training sessions. The research shows that there is no existing information about digital games which scholars and practitioners need to understand their potential for improving extended learning approaches.