Mothers' Satisfaction with the Quality of Nursing Care in the Pediatric Wards of Mosul Hospitals

ABSTRACT 

Background: Mothers in addition their sick children should be given the best of care which requires presence of nursing care quality. The determination of the study remained to evaluate mothers level satisfaction through nursing care quality at the wards of pediatric in hospitals of Mosul. Methodology: There was a cross-sectional study design at pediatric units of Mosul hospitals between 1 of Jun and 16 of August/ 2025. It was characterized as a not-randomly purposive sample, and the total sample of mothers (200) drawn on the five hospitals located in the Mosul City. The questionnaire was still based in two parts. The initial section was the demographic data, whereas the second one was connected with the satisfaction of mothers on the nursing care quality. Fourteen committees of experts were used to question the validity. One of the tests of Cronbach Alpha (0. 807) was to use 23-26 Jun/ 2025 dependability of the pilot study using version 26 of SPSS.  Result: Highest proportions of sample mothers remained the total which gave great respect at hospital level was 44.0%, (88) at very satisfied level and the total hospital services level 57.0%, (114) at satisfied level, the total communication inside the hospital level 51.0%, (102) at satisfied level, the total management and treatment 51.0%, (102) at satisfied level and the total hospital environment 40.0%, (80) at satisfied level. Most of the demographic features (mother and child) exhibited non-significant relationship with most of the study results selected concerning the nursing care quality at level p. value ≤ 0.05. Conclusion: Regarding levels mother satisfaction levels and the hospital management services provided in the study, it is worth noting that the total gives much respect at the hospital level at very satisfied level but at the hospital services level, communication level inside the hospital, management and treatment level, and at the environment level of the hospital the satisfaction rates are at satisfied level. The scale of the satisfaction of the mothers who visited the hospital in the study at the level of satisfied ones was the total one.