Reliability and Accuracy of Fingerprint Biometrics by the End-Users: Basis for Strategic Policy Formulation

Fingerprint biometrics plays a vital role in security and identity management within higher education institutions, especially for attendance tracking and access control of personnel. Although it has been widely adopted, doubts still exist about its accuracy and reliability. This research examines the reliability and accuracy of fingerprint biometrics as perceived by end-users, providing a basis for strategic policy formulation. This research used a descriptive-comparative research design and quantitative research method, utilizing both descriptive and inferential statistical methods for analyzing the data. The study included 146 participants selected through stratified random sampling. The research found that fingerprint biometrics are usually reliable and accurate. However, factors such as device quality, software delay, and power interruption-related concerns can affect how well they work. Based on these findings, the researcher proposes the installation of a good backup power system to help prevent downtime during power interruption, maintain regular software updates and consistent implementation of the fingerprint biometric system for all user groups, and provide continuous institutional encouragement for its utilization as the primary tool for identification and attendance tracking.