The Impact of Cybersecurity on E-Commerce Activities: Case Studies of Ebay And Tokopedia

E-commerce is rapidly expanding worldwide; however, the growing threat of cyberattacks has increasingly impacted the trust of both consumers and businesses operating or trading on these platforms. This study employs qualitative case studies and comparative analysis approach to examine the impact of cybersecurity on the operations of eBay and Tokopedia. In addition, surveys and questionnaires were conducted to assess the cybersecurity factors affecting Vietnam’s e-commerce sector.