Resort Differentiation and Market Targeting: Lessons from Lords 83 and Wyndham's Entry into Wayanad Special-Focused Resorts and Market Targeting: Contributions to Wayanad's Tourism Development; Case Studies of Lords 83 and Wyndham-Accredited Resorts
Authors/Creators
Description
Tourism in Kerala, India has drastically
changed, from nature-based visitation to
value creation by experience, with
Wayanad becoming a signature hill
destination. This study on Wayanad
tourism examines how brand name
focused resorts with a special emphasis on
labour utilization create experiences to
further tourism in Wayanad destination.
Mixed methods were used that combined
the secondary data and proposed
qualitative interviews. To capture the
economic, social, environmental, and
governance aspects of resort operations,
employment, local labour and products,
skills development, and branding were
named as important for sustaining tourism
in Wayanad, with an emphasis on land use,
water, regulatory issues, and sustainability.
Comparative data suggested Morickap
Lords 83 utilized emotional storytelling
tied to cricket, as a sports culture to attract
identified niche markets while working
with Wyndham brand standards and
loyalty programs to build an upscale
family and corporate market. The data
conclusions indicate strategic brand focus
for differentiation with responsible tourism
strategies helps to increase sustainability
and competitiveness. Policy implications
focused on robust enforcement of zoning,
incentives for green certification, and
inclusion of local communities through the
Responsible Tourism Mission. The paper
contributes to tourism-management
scholarship by demonstrating how themed
and branded resorts can simultaneously
drive economic growth and sustain
ecological balance in sensitive hill
environments like Wayanad.
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IJMSRT25MAY123.pdf
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