AN ANALYSIS OF CREDIT CARD USERS' USAGE PATTERNS

Credit cards are becoming more widely available and used due to global financial services improvements. People from all economic backgrounds now use credit cards, making them a universal financial commodity. Around the world, credit cards are a very common financial product that is a part of everyday life for consumers. Depending on their needs, customers utilize credit cards for a variety of payments. Since each person uses credit cards differently, this study looks at the gender-based credit card usage trends and customer satisfaction. Compared to paying with cash, using a credit card is easier, and Consequently, impair impulse control.100 different credit card users were given a self-completed questionnaire to complete in order to get the primary data for the survey, which was carried out in Ooty. Convenient sampling was used to choose the sample of 100 respondents.