Cloud-driven Transformation of Long-Term Care Insurance: A Data-Centric System Modernization Framework
Description
This paper presents a full, cloud-based modernization architecture targeted to transform traditional Long-Term Care Insurance (LTCI) systems into intelligent, data-centric infrastructures suiting the demands of the current healthcare and insurance environment. Combining predictive analytics, real-time decision-making, and a compliance-oriented design helps the proposed solution maximize fundamental insurance operations. The platform improves the processing of structured and unstructured data by means of scalable cloud architecture and strong machine learning algorithms, therefore increasing service delivery to policyholders and automating risk assessments and claim adjudication. While early anomaly or suspected fraud detection and long-term care planning help with predictive models, real-time dashboards improve operational transparency and provide stakeholders pertinent data. Security and regulatory compliance govern design; end-to--end encryption assures HIPAA and other data protection requirements are addressed; automated audit trails, role-based access restrictions follow. Notable results of a mid-sized LTCI company prototype use of the framework were a 43% decrease in claim response times, a 37% increase in process automation, and a clearly improved policyholder risk classifying accuracy. User comments underlined more operational openness, more decision aid, and more audit preparation—all of which would help to confirm the pragmatic use of the technology. By means of proving scalability, compliance, robustness, and operational effectiveness of this approach, the article emphasizes the main objectives of cloud-based data integration and intelligent automation in modern insurance systems. More and more demand for long-term care insurance as well as business is driven by aging populations, stricter restrictions, and limited budgets. The suggested architecture offers a progressive and adaptable approach that helps insurance companies create data-driven companies ready to provide compliant, efficient, personalized care insurance solutions. This paper provides a strategic framework for companies aimed at updating obsolete infrastructure while guaranteeing regulatory compliance and increasing the quality of services.
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- Journal article: https://aircconline.com/ijccsa/V15N3/15325ijccsa02.pdf (URL)
Dates
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2025
References
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