A Comparative Study on the Buying Behaviour of Generation Z and Millennials

Abstract :

This study explores generational differences in consumer behaviour by comparing Generation Z (Gen Z) and Millennials in the Indian context. Using a quantitative research design, data was collected from 60 respondents (25 Gen Z and 35 Millennials) through a structured questionnaire administrated via Google Forms. The study tested five hypotheses concentrating on brand loyalty, social media influence, price sensitivity, product preferences and demographic influences. Statistical analyses including independent samples t-tests, chi-square tests, ANOVA, and regression were performed using SPSS. Results revealed no statistically significant differences between the two generations across the examined factors, although descriptive statistics suggested marginal tendencies, such as Gen Z showing slightly higher price sensitivity and responsiveness to discounts. The findings suggest that while subtle variations exist, both generations demonstrate broadly similar buying behaviours in the digital marketplace. The study contributes to generational consumer research and offers practical insights for marketers to design inclusive strategies that address the shared preferences of these cohorts.