The decision optimization spectrum: Where algorithms meet human insight
Description
This article examines the synergistic relationship between Operations Research (OR) models and human judgment in decision-making processes across diverse industries. It explores how algorithmic optimization provides data-driven foundations while human expertise contributes essential contextual knowledge and adaptability. The article demonstrates that organizations employing structured approaches to human-algorithm collaboration consistently outperform those relying exclusively on either computational or intuitive methods. We present frameworks for feedback loop systems, decision support interfaces, and override protocols that maximize the complementary strengths of both approaches. The article concludes with an examination of emerging technologies reshaping the OR-human judgment balance and identifies promising research directions in this rapidly evolving field.
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WJARR-2025-1979.pdf
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