Published September 10, 2025 | Version v1
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Estimation Formula for Indirect Value Realization of Virtual Meetings

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The COVID-19 pandemic has precipitated an urgent and widespread demand for virtual communication solutions, leading to significant growth in the adoption of Unified Communication Solutions (UCS). Despite this expansion, existing methodologies for estimating the realized benefits and their impacts on business productivity remain inadequate, as they fail to encompass all available solutions in the market. Moreover, the substantial costs associated with these solutions often leave companies and enterprises struggling with uncertainties regarding return on investment, primarily due to the absence of a standardized benefit calculation approach. Consequently, there is a pressing need for standardized formula to uniformly calculate the benefits accrued from virtual communications. This paper aims to delineate the critical elements necessary for evaluating the benefits of virtual communications. Building on these foundational elements, a comprehensive formula will be introduced to standardize the assessment of virtual meeting benefits.

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2024

References

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