SUSTAINABLE LOCATION STRATEGIES FOR CITIZENS' SERVICES

Across Europe, the strategic location of Social Services of General Interest (SSGIs) is increasingly seen as key to advancing territorial cohesion, social equity, and inclusive development. The location of Citizens’ Service Centres (CSCs) and Citizens Centres (CCs) plays a critical role in ensuring equitable access to essential services, regional cohesion, and climate-conscious planning in Cyprus. This Policy Brief presents findings from the TWIN2EXPAND project, which analysed accessibility to these Centres across national, regional, and local scales. While most are reachable by car, access by walking, cycling, and public transport remains limited—especially in underserved urban and rural areas. To address these disparities, the brief offers concrete, evidence-based recommendations for policymakers and planners to improve the reach, inclusivity, and sustainability of Social Services of General Interest (SSGIs).