Consumer Rights and Human Dignity: Legal Challenges in India during the COVID-19 Pandemic.

Abstract

The COVID-19 pandemic has had a profound impact on global economies, markets, and consumers, particularly in India, where millions faced economic and social hardships. This research explores the intersection of consumer law and human rights in India during the pandemic, with a focus on the challenges consumers faced and the role of the Indian legal framework in addressing these issues. Through an examination of key legal instruments such as the Consumer Protection Act, 2019, and relevant human rights principles, the paper evaluates how India's consumer protection laws adapted during the pandemic. It also discusses the increased vulnerability of consumers in areas such as e-commerce, health, and essential goods, emphasizing the need for a robust legal response to ensure consumer rights are upheld in times of crisis. The study draws from various sources, including government reports, legal analyses, and case studies, to provide a comprehensive understanding of how consumer laws and human rights intersected during the pandemic era in India.

Keywords: Consumer Law, Human Rights, India, COVID-19 Pandemic, Consumer Protection Act, E-Commerce, Health Rights, Essential Goods, Vulnerability, Legal Framework, Crisis Response