Review of support requests (NFDI4Earth Deliverable D2.1.2)

The OneStop4All (OS4A) is the single point of access to all resources of the   NFDI4Earth and should be structured in a way to best answer the possible   requests the users might have. Therefore, the development process of the   portal continuously involved user feedback to improve functionalities,   content and design.
  
In this deliverable we describe the feedback process related to two milestones in the OneStop development so far, namely the internal (soft) release of the portal in December 2023 and the presentation of implemented and planned features at the NFDI4Earth Plenary in May 2024. Both feedback rounds yielded many valuable comments to improve the portal, according to different categories. We describe the process, the categories and the resulting actions in this document.

We conclude that the combination of different approaches to collect feedback regarding the OS4A and its content was successful and that such a process should accompany the further development of the OS4A, including its growing content and future tools.