Published January 20, 2025 | Version v1
Journal article Open

THE FUTURE OF AR IN RETAIL: REVOLUTIONIZING ONLINE SHOPPING WITH IMMERSIVE EXPERIENCES

Authors/Creators

Description

The augmented reality (AR) will transform the future of online shopping by providing immersive, interactive
experiences that redefine the conventional e-commerce model. AR technologies are transforming the retail
industry by allowing customers to try on clothes, accessories, or makeup virtually and visualize furniture or décor
in their home settings. Such features minimize uncertainty in online buying, enhance customer confidence, and
substantially lower product return rates. The incorporation of AR enables retailers to provide an enhanced,
personalized shopping experience, marrying digital ease with a physical-type experience. This research examines
how AR closes the divide between physical and virtual shopping environments, leading to increased consumer
participation and satisfaction. It also examines how 3D visualization and instant product interaction affect
consumer purchase decisions and the overall online buying experience. The paper also addresses the issues of
adopting AR starting from technological infrastructure, data privacy, and prohibitive development expenses, to
device compatibility and accessibility by users. Real-world examples from top international retailers are reviewed
to demonstrate AR's real-world impact and ROI. The study also points out how AR, when integrated with artificial
intelligence and machine learning, can further personalize product recommendations and customer targeting. The
study concludes by describing future directions, indicating that AR will not only be a normative feature in ecommerce but also reshape consumer expectations and engagement strategies in industries. Through systematic
literature review and empirical evidence, the paper provides an in-depth understanding of AR's revolutionary
impact on online retail.

Files

JAN28.pdf

Files (273.2 kB)

Name Size Download all
md5:19a81539a6b2cb7ae3a6385a4b4f89eb
273.2 kB Preview Download

Additional details