Conference Proceedings INSCOSES
Published 2025 | Version v1
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EXPLORING THE OPPORTUNITIES AND CHALLENGES IN CROWDSHIPPING: A LITERATURE REVIEW

Authors/Creators

  • 1. Faculty of Transport and Traffic Sciences University of Zagreb, Zagreb, Republic of Croatia kbartak@fpz.unizg.hr
  • 2. Faculty of Transport and Traffic Sciences University of Zagreb, Zagreb, Republic of Croatia

Description

ABSTRACT

 In the last decade, there has been a growing trend in the last mile delivery – crowdshipping. Motivated by the ever-growing trend of online shopping and the rise of e-commerce with the last mile delivery becoming a very important aspect of distribution logistics, a review of selected scientific literature has been conducted. Last mile delivery tries to address the challenges and customer’s attitudes toward parcel delivery. Hence, the implementation of new, sustainable ways to perform the last mile delivery is of high importance. The emphasis of the review was on the methods used for the implementation of the crowdshipping as a part of the last mile delivery. This study identifies the main crowdshipping service implementation challenges and risks, and proposes a future research agenda.

 KEY WORDS: Crowdshipping; last mile delivery; method; risks; implementation

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References

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