Digitization and Transformation Digital & Virtual

The terms or methods Business Automation - AN, Business Automation - AN, Digital Automation - AD, Digital Transformation - TD, Digital Business Transformation TDN, Virtualization, are used in several theses in different areas, such as management, IT, Telecommunications, Industrial , Services.

With the advent of Artificial Intelligence, these terms and their definitions must be revisited, because as we see, there is a confusion or diversification of the barriers defined for digitalization and transformation, mainly using the term digital.

In the meantime, we determine the problem regarding the Digitization and Transformation methods, thus proposing to delimit the barriers of use in comparison with application in the real and virtual world.

Using the PRISMA methodology to systematically obtain materials and through a literary review of scientific publications focusing on definitions, characteristics and requirements in a restricted manner of the question elaborated, which provided few papers in which we realized the paramount importance of visiting this theme.

The objective of this work is to define how to characterize the terms Digitalization and Transformation, as well as the application of digital and virtual to them.

Finally, the results, discussions, proposals and conclusions obtained will be based on developing and/or proposing future work on a mathematical evaluation model and/or framework to have a model that can determine, classify the method in any company that you want to implement with your derivations.

Keywords: Automation, Transformation, Digital, Virtual, Real.