Published November 28, 2024 | Version v1

A CONCEPTUAL FRAMEWORK: E-SATISFACTION'S MEDIATION IN E-BANKING ADOPTION

  • 1. School of Business Management, College of Business, University Utara Malaysia, 06010, Sintok, Kedah, Malaysia

Description

In today's business landscape, the internet has evolved into an indispensable tool for various organizations, particularly within the thriving service sector. Its widespread integration has touched nearly every facet of human activities, including areas like dating, governance, commerce, education, communication, and banking. This pervasive influence of the World Wide Web has transformed business operations, enabling companies to reach and engage with customers in new ways. The digital age has ushered in a fundamental shift in the way organizations operate, communicate, and deliver services. As a result, understanding and harnessing the potential of the internet is imperative for modern businesses seeking to stay competitive and relevant in the rapidly evolving global market. This paper explores the multifaceted impact of the internet on diverse industries and emphasizes its significance in shaping the future of business in a digitally connected world

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