Perceived Organizational Support: A strategic tool for achieving high Organizational Performance

Abstract

The study examined the relationship between perceived organizational support and organizational performance of manufacturing firms in Nigeria. The main objectives of the study are to investigate the effect of measures of perceived organizational support such as emotional support, information support, instrument support and appraisal support. The study employed the use of primary data sourced from questionnaires distributed to employees of manufacturing firms in Delta state, Nigeria. The data collated were analyzed using descriptive statistics, Cronbach alpha and multiple regression analysis. The findings revealed that emotional support, information support, instrument support and appraisal support have significant effect on organizational performance of manufacturing firms in Nigeria. The study concluded that perceived organizational support has significant effect on organizational performance of firms in Nigeria. The study therefore recommended that managers focus on enhancing access to necessary resources and information, while carefully calibrating emotional and appraisal mechanisms to prevent potential downsides. By evaluating the effects of the selected aspects of perceived organizational support (instrument support, emotional support, information support, and appraisal support) on organizational performance within the Nigerian manufacturing sector, the study adds to the body of knowledge and management.

Keywords: Perceived Organizational Support, Emotional Support, Information Support, Instrumental Support, Appraisal Support, Organizational Performance