Published June 14, 2024 | Version v1
Conference paper Open

A Framework for Industry 4.0-Related Organizational Transformation

  • 1. ROR icon University of Pretoria


  • 1. ROR icon University of Applied Sciences and Arts Northwestern Switzerland
  • 2. ROR icon University of Pretoria


The global landscape is undergoing a profound shift from the industrial age to the cyber-physical era, where interconnected products and services wield significant influence over both society at large and individual organizations. As a distinctive form of strategic change, digital transformation reshapes the way value is created within organizations, emphasizing the need for continuous re-newal of organizational capabilities to drive this evolution successfully. In an attempt to guide an organizational transformation roadmap, this study adopted a design science research (DSR) approach to develop a comprehensive framework to assist organizations in navigating Industry 4.0 transformation. The iterative DSR cycles of awareness, suggestion, development, evaluation, and conclusion were systematically applied, utilizing diverse data collection methods. The re-sultant framework encompasses 15 key organizational capabilities, 4 supporting capabilities and 9 monitoring mechanisms, intricately linked to the dynamic ca-pabilities of sensing, seizing, transforming, and supporting. Moreover, these ca-pabilities are strategically prioritized to guide organizations through the complex-ities of transformation, with embedded monitoring mechanisms facilitating real-time assessment. The operationalization of the framework through visualization and application guidelines furnishes organizations with a lucid roadmap for com-prehending and prioritizing their Industry 4.0 transformation journey. 



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