Tendencias de investigación sobre estrategias de marketing digital y satisfacción estudiantil en la educación superior: Un análisis bibliométrico
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Description
The main objective of this bibliometric article is to analyse and synthesise existing research that explores the relationship between digital marketing strategies implemented by higher education institutions and the satisfaction perceived by students. A bibliometric methodology was adopted, constructing a canonical search equation in the Scopus database, without temporal restrictions. The extracted data were processed using Bibliometrix and VOSviewer to create scientific maps and perform statistical analyses. The main results reveal a significant growth in scientific output, with a total of 1126 published papers and remarkable international collaboration. The core concepts are social networks, e-commerce, student satisfaction and digital marketing. An interdisciplinary nature is observed, with contributions from various areas of knowledge. Although the interest is global, the growing participation of Middle Eastern nations is noteworthy. In conclusion, the field of digital marketing research on university students has experienced significant growth, reflecting the adoption of digital technologies in higher education and the need for effective digital marketing strategies to attract and retain students.
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