Published August 1, 2015 | Version 10002342

An Investigation of Quality Practices in Libyan Industrial Companies

Description

This paper describes the collection and analysis of data obtained from face-to-face interviews conducted in selected Libyan industrial companies. The objectives of the interviews are to enhance understanding, and generate explanations of current issues in culture and quality management systems in Libyan companies. The method used in analyzing the questions, as well as the main finding of each question are explained. The interviews probed areas identify national and organizational culture, quality management systems, current methods, effects, barriers and other factors affecting the success of quality management implementation. Eleven questions are prepared and been discussed with the interviewees.

Files

10002342.pdf

Files (180.9 kB)

Name Size
md5:fd92755555ff2c78f3a2260243a5bf98
180.9 kB Preview Download

Additional details

References

  • Rad, A.M.M., The impact of organisational culture on the successful implementation of total quality management. The TQM Magazine, 2006. 18(6): p. 606-625.
  • Dahlgaard, J.J. and S.M. Dahlgaard-Park, Lean production, six sigma quality, TQM and company culture. The TQM Magazine, 2006. 18(3): p. 263-281.
  • Lagrosen, S., Exploring the impact of culture on quality management. International Journal of Quality & Reliability Management, 2003. 20(4): p. 473-487.
  • Al-Khalifa, K.N. and E.M. Aspinwall, The development of Total Quality Management in Qatar. The TQM Magazine, 2000. 12(3): p. 194-204.
  • Al-Zamany, Y., S.E.J. Hoddell, and B.M. Savage, Understanding the difficulties of implementing quality management in Yemen. The TQM Magazine, 2002. 14(4): p. 240-247.
  • Tannock, J., L. Krasachol, and S. Ruangpermpool, The development of Total Quality Management in Thai manufacturing SMEs. International Journal of Quality & Reliability Management, 2002. 19(4): p. 380-395.
  • Tannock, J.D.T. and K.S. Ahmed, Quality management in the Arabicspeaking countries. Journal Transnational Management, 2008. 13(3): p. 174-194.
  • Tarbaghia, T.M.S. and J. Betts, Quality problems in Libyan industry, in Total Quality Management in Action, G. K. Kanji, Editor 1996, Chapman &Hall: London. p. 171-174.
  • Hokoma, R.A., M.K. Khan, and K. Hussain, Investigation into the implementation stages of manufacturing and quality techniques and philosophies within the Libyan cement industry. Journal of Manufacturing Technology Management, 2008. 19(7): p. 893-907. [10] Hokoma, R.A., M.K. Khan, and K. Hussain. An investigation of Total Quality Management implementation status for the Oil and Gas industry in Libya. in Quality Congress Middle East 2. 2008. Dubai. [11] Hokoma, R.A., M.K. Khan, and K. Hussain, The present status of quality and manufacturing management techniques and philosophies within the Libyan iron and steel industry. The TQM Journal, 2010. 22(2): p. 209-221. [12] Youssef, S., Total Quality Management framework for Libyan process and manufacturing industries, 2006, Cranfield University: Cranfield, England. p. 295.