Role of E-Commerce in Reducing Operational Cost in Business Organisations in Present Scenario

Abstract:

This study presents an analysis of the role of E-Commerce in reducing operational costs in business organisations in present scenario. In the modern business world, E-Commerce is emerging as the biggest player and Contributor towards the growth and development of global economy. India is also witnessing this revolution of E-Commerce business in its domestic market. In the Context of India, E-Commerce players on one hand, created new and ample to the employment, improved the quality of product as well as service and providing other attractive offers. But on the other hand, it is giving intense competition and creating great obstacles in the ways of traditional business institution and the on unorganized sectors of India. E-commerce plays a pivotal role in reducing operational costs for businesses across industries. This conceptual review analyses online purchases or conversions, and analyses changes in customer behaviour with online purchases. The results from this study could merely be a reference showing that electronic commerce is merely the means to embrace the success of businesses nationwide. This study will cover the benefits of E-commerce with a special focus on its influence as regards operational cost reduction in business.