A STUDY ON AI CHATBOT - BOON OR BANE

In 1966, Joseph Weizenbaum, an MIT professor, is recognized for creating the initial AI chatbot. Artificial Intelligence is used in our day-to-day life. It reduces the time as well as heavy data collection and its consistent results makes the best inventions in 21st century. AI is a boon or bane depends on how human choose to use it. AI is powerful tool for solving problems and creating a better future. But if we misuse it, it could lead us to disastrous consequences. Natural Language Processing (NLP) and Machine Learning are important components in the field of chatbot technology. This system swiftly delivers a relevant response upon receiving a user’s question by processing the input, understanding the user’s query, and utilizing sophisticated algorithms. The primary goal of AI chatbot is to enable businesses to engage with customers on a personal level, eliminating the need for human representatives and reducing costs. This study analysis if AI Chatbot is a boon or bane to the human society. AI chatbots can boost productivity and enhance workplace satisfaction by facilitating learning of technical skills. However, they may also replace certain job roles as they become more advanced, emphasizing the need for individuals to develop complementary skills and adapt to the changing technological landscape. Every factor has its own positive and negative sides. AI lies in its own ability to augment human creativity. Generative AI could be a boon for all it’s users. It can be both harmful and helpful, depending on its applications