EXPLORING THE IMPACT OF CHATBOT: A BOON CHATBOT OR A CURSE

This paper explores the impact of chatbots technology on various industries and society as a whole .It explore the benefits and drawbacks of utilising chatbots ,exploring if they are blessing or a curse .The study looks at how chatbot have improved customer service ,boosted corporate , productivity ,and given consumers convenience. However ,It also tackles issues like employment displacement, privacy, and the possibility of chatbot abuse .This study aims to provide a through examination of chatbots effects and to encourage more conversations about the moral and practical implications of these technologies