CUSTOMIZING ENTERPRISE RESOURCE PLANNING (ERP) SYSTEMS APPLIED IN THE HOLDING COMPANY OF WATER AND WASTEWATER IN THE EGYPTIAN WATER AND WASTEWATER COMPANY

The information technology in The holding Company Water and Wastewater (HCWW) and its (27 subsidiary companies)is not advanced and all its systems are individual judgments for each company, Some of the subsidiaries have adopted the purchase of systems of foreign financing provided by some Egyptian software companies which are unable to provide integrated ERP, and There is a group of subsidiaries working on the systems of a company called Advac, which is an ERP supplier, but each of the subsidiaries buys some models inside this system, ERP different from the other (hr., billing system, payroll), finally There is also another group of subsidiaries working on systems for a company called NTG and Some of the other companies have done ERP work with their IT management staff, Some of these companies, which are the supplier of these systems, have been held the data from the subsidiaries to request more money in addition to the contract, which leads to the disruption of work.

After finishing the ERP standards and practical job for designing we applied the system for a year in some companies and the most important results were that: Companies that changed their policies to apply the proposed framework of the ERP succeeded more than others in the same sector, Companies that expanded applying the proposed framework of the ERP were performing more than others in the same sector, Companies that give great importance to the maintenance processes of the proposed ERP framework; their enterprise resource systems are more effective.