Technological Innovation in Moroccan Public Organizations: Stakes, Process and Degree of Maturity

Abstract 

Morocco has embarked on a reform process aimed at modernizing its institutions. Indeed, in a quest for performance, Moroccan organizations have invested in the integration of new innovative practices. Thus, technological innovation is now recognized as a factor in saving and rationalizing time and resources for organizations and simplifying administrative procedures for users. This paper focuses on the dynamics of digital innovation and its contribution to improving the performance of Moroccan public organizations. Using an exploratory qualitative approach, through the inductive analysis of semi-structured interviews with ten (10) executives, managers and project leaders at the Agence Nationale de la Conservation Foncière du Cadastre et de la Cartographie (ANCFCC), the results obtained provide an insight into the stakes, the process and the degree of maturity of technological innovation within the ANCFCC in collaboration with its partners.

Keywords 

Public Innovation ; Technological Innovation ; Digitalization ; Information & Communication Technologies ; Performance ; Morocco.