Published September 20, 2023 | Version v1

ChatGPT and Generative AI: A new era for crowdsourcing?

  • 1. CYENS - Centre of Excellence
  • 2. Open University of Cyprus & CYENS - Centre of Excellence

Description

Generative AI systems, such as ChatGPT, have recently made their way into everyday life, setting off an alarm as to who uses them and how. Human computation via crowdsourcing has traditionally focused on problems requiring a ``human touch," problems that machines cannot (yet) solve. This work explores how Generative AI affects the present and future of crowdwork. We have conducted a large-scale, light-weight survey of crowdworkers' activities and beliefs on three popular platforms (Amazon Mechanical Turk, Prolific and Clickworker), asking 1.400 crowdworkers located across three different continents for their input. Our results not only explore the use of Generative AI tools by crowdworkers in the completion of the task, but also, document the emergence of a new type of crowdsourcing task. Additionally, we found strong evidence that the attitude of crowdworkers towards Generative AI is associated with the platform in which they operate.

Notes

This project has received funding from the Cyprus Research and Innovation Foundation under grant EXCELLENCE/0421/0360 (KeepA(n)I), the European Union's Horizon 2020 Research and Innovation Programme under Grant Agreement No. 739578 (RISE), and the Government of the Republic of Cyprus through the Deputy Ministry of Research, Innovation and Digital Policy.

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Additional details

Funding

European Commission
RISE - Research Center on Interactive Media, Smart System and Emerging Technologies 739578