ChatGPT and Generative AI: A new era for crowdsourcing?
Authors/Creators
- 1. CYENS - Centre of Excellence
- 2. Open University of Cyprus & CYENS - Centre of Excellence
Description
Generative AI systems, such as ChatGPT, have recently made their way into everyday life, setting off an alarm as to who uses them and how. Human computation via crowdsourcing has traditionally focused on problems requiring a ``human touch," problems that machines cannot (yet) solve. This work explores how Generative AI affects the present and future of crowdwork. We have conducted a large-scale, light-weight survey of crowdworkers' activities and beliefs on three popular platforms (Amazon Mechanical Turk, Prolific and Clickworker), asking 1.400 crowdworkers located across three different continents for their input. Our results not only explore the use of Generative AI tools by crowdworkers in the completion of the task, but also, document the emergence of a new type of crowdsourcing task. Additionally, we found strong evidence that the attitude of crowdworkers towards Generative AI is associated with the platform in which they operate.