Perceived Barriers to Therapeutic Communication among Nurses and Patients A at Tertiary Care Hospital in Lahore

Abstract: Communication is a mutual process between two or more people. Effective and competent communication is the most significant component when trying to achieve the goal of quality care for patients. The aim of the study was to determine the barriers to therapeutic communication perceived by nurses and patients at a tertiary care hospital in Lahore. A descriptive cross-sectional study design was used. A sample of 220 participants was taken consisting of 110 nurses and 110 patients through the convenience sampling method. Data was collected by using close-ended questions. The results showed that enhanced workload and shortage of staff were the most acknowledged i.e. 50% and 49% respectively. But for patients pain, anxiety and physical discomfort, and privacy disturbance were the most perceived barriers to therapeutic communication with a percentage of 84%. The study concluded that there are multiple factors that hinder the establishment of a rapport between nurses and patients to facilitate therapeutic communication. It is of great significance to resolve these barriers to achieve the goal of providing quality care to patients.

Keywords: Barriers, communication, effective, nurses, patients, therapeutic.

Title: Perceived Barriers to Therapeutic Communication among Nurses and Patients A at Tertiary Care Hospital in Lahore

Author: Hafsa Malik, Kinza Khan, Jannat Bibi, Saira Abdul Raheem, Mehwish Sana, Ayesha Mansha, Ajmal Iqbal

International Journal of Novel Research in Healthcare and Nursing

ISSN 2394-7330

Vol. 10, Issue 2, May 2023 - August 2023

Page No: 184-187

Novelty Journals

Website: www.noveltyjournals.com

Published Date: 07-August-2023

DOI: https://doi.org/10.5281/zenodo.8220199

Paper Download Link (Source)

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