MODELS OF PROBLEM SOLVING IN MANAGEMENT PROCESSES

Two main models of problem solving in the management process: The first model is the bureaucracy model presented in the book of the German sociologist Max Weber . This model is based on a set of rules necessary for making all decisions. These rules are universal and do not correspond to any real situation. Therefore, the bureaucracy does not have a public character. In his evaluations, a person attaches importance to individuality and individual characteristics. When faced with bureaucracy, he strives for a concrete decision. However, sometimes applicable rules and requirements impose decision options that do not take features into account.