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Published July 7, 2023 | Version v1
Dataset Open

CustomerSatisfaction-ProcessStandardisationRelation

Authors/Creators

  • Mukherjee, Kamal Kumar1
  • Sawhney, Anil2
  • Iyer, K Chandrasekhar1
  • 1. IITD
  • 2. RICS

Description

Raw data showing the perceived impact of variabes associated process standardisation on customer satisfaction, as represented by summary attributes.

Files

Files (537.3 kB)

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Raw Data-Predictability Paper.xlsx
md5:d717853f664a5638d72e0b99854c397a
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57 57
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Data volume

Total data volume

11.3 MB 11.3 MB

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Indexed in
  • OpenAIRE

Communities

Details

DOI
10.5281/zenodo.8124968
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DOI

10.5281/zenodo.8124968

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[![DOI](https://zenodo.org/badge/DOI/10.5281/zenodo.8124968.svg)](https://doi.org/10.5281/zenodo.8124968)

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Target URL

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Resource type
Dataset
Publisher
Zenodo
Languages
English

Rights

License
cc-by-4.0 icon Creative Commons Attribution 4.0 International
The Creative Commons Attribution license allows re-distribution and re-use of a licensed work on the condition that the creator is appropriately credited. Read more

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Technical metadata

Created
July 7, 2023
Modified
July 8, 2023

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