THE MAIN PURPOSE OF CHATBOTS IN TODAY'S WORLD

Chatbots are computer programs that are designed to mimic human-like conversation and help resolve customer queries in real-time. But with advanced technologies like artificial intelligence and natural language processing, chatbots have evolved to become smarter, faster and more efficient. In this article, we will discuss the emergence of chatbots in modern times, their underlying technologies, types, and how they are being integrated into different industries.