Digital Innovation of Banyuwangi Government in Encouraging Improvement of Public Services and Social Development

Developing countries are starting to compete to improve their social welfare through innovation. Meanwhile, at the regional level, Policy Reform is also implemented in Indonesia to build a digital society and public services. This study aims to analyze innovation policies that can adapt to changes in public services and development and analyze the construction of organizational culture in Banyuwangi Regency in supporting changes in public services and development. The approach used in this research is qualitative. Data processing results are interpreted using the type of social policy research. The research location is in the regional command of Banyuwangi Regency, East Java Province, Republic of Indonesia. This study showed that the regional government issued a public service policy by developing a digital ecosystem called Smart Kampung. Smart Kampung is an integrated village development program that combines fiber optic-based ICT, productive economic activities, creative economic activities, health-education improvement, and poverty alleviation efforts. The parties involved in developing the smart kampung program, namely the government, support this program; the leadership factor and the provision of regulations are the main keys in implementing the program, as well as the involvement of the private sector and the community in social development.