DETERMINANTS OF EMPLOYEE PERFORMANCE IN EMERGING ECONOMY

The key thrust of this research is to identify the factors influencing employee performance in private commercial banks of Bangladesh, while previous studies investigated human resources management practices. A pretested close-ended questionnaire was used to collect data from the respondents. Judgmental sampling techniques were used to select ten banks and 250 respondents, and factor analysis methods were used to analyze the data. The reliability test of items was confirmed by Cronbach’s Alpha test (0.755). The key outcome of the study revealed that leadership style, performance appraisal system, training and development, job satisfaction, employee engagement, compensation, and rewards significantly impact employee performance. However, in this paper, employee engagement and leadership style are revealed as new factors in the banking industry. The study further recommended that private commercial banks should give more emphasis on these factors to leverage employee performance. Finally, a few suggestions were made by the authors to increase employee performance that may help professional practitioners and owners for relevant policy and guidance in future. In conclusion, some limitations and future directions are also articulated.