Impact of Mobile Application Training Session on Understanding and Usage of the Health Scheme among Indians during Covid-19 Pandemic

Covid-19 has changed people's traditional healthcare practices due to fear of infection and the lack of healthcare facilities. Mobile-based applications have already impacted the country, and many apps are now available to help individuals with various vital healthcare activities. On the other hand, people are hesitant to accept their usage or utilize it to look for multiple health plans. During the Covid-19 outbreak, the study evaluated the impact of a mobile application training session on understanding and usage of the Health Scheme among Indians. The study design was a one-group pretest-posttest quasi-experimental design. Seventy volunteers were recruited for the study utilizing convenient sampling from Sikkim, Manipur, and Bangalore. A knowledge questionnaire and a practice checklist were used to collect pre-test data. The researcher instructed the subjects on how to utilize health-related mobile applications. After a seven-day gap, a post-test was conducted. This was carried out to assess the knowledge and mobile phone utilization practice. During the Covid-19 pandemic, data analysis demonstrated that mobile application-based training session was beneficial in enhancing understanding and usage of the Health Scheme.