Published March 23, 2017 | Version v1

AN EMPIRICAL STUDY OF INTERPERSONAL STYLES WITH SPECIFIC REFERENCE TO EMPLOYEES IN SERVICE SECTOR

  • 1. 1st year MBA, Srinivas Institute of Management studies, Pandeshwar, Mangaolre.

Description

An empirical study of Interpersonal Styles with specific reference to employees in service sector is to find out the interpersonal styles and Ego states of the employees who work in service sector. We used primary data to our study; the primary data was collected from 100 samples from employees of Hinduja Global Solutions Mangalore. For collection of information we prepared a well questionnaire about interpersonal styles of employees. We made our survey on the basis of random selection so we selected samples from male and female respondents randomly. Well questionnaire was prepared with the faculty guide. After the observation of our study we came know that many employees are ego states and interpersonal styles will come to picture when they usually not want to do the things that they do not like.

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MANEGMA 2017-103-119.pdf

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