PATIENT-CENTERED CARE; THE PHYSICIAN'S PERSPECTIVE AND ITS IMPACT ON QUALITY HEALTHCARE DELIVERY
Authors/Creators
- 1. Management Science and Engineering, Jiangsu University
- 2. Saint Petersburg State University
- 3. Hebei University of Technology
- 4. Department of Nutrition and Dietetics, Ho Teaching Hospital, Ho, Ghana
- 5. Albany Specialist Clinic
- 6. University of Glasgow, Scotland
Description
Abstract: Despite the recent research interest in examining the impact of patient-centered care (PCC) on quality healthcare delivery, various studies fall short in explaining physicians’ perceptions of PCC and its effects on their quality healthcare delivery. Hence, this study aims to examine physicians’ perception of PCC and its impact on quality healthcare delivery in Ghana. A survey data from 366 physicians in major hospitals in the Eastern and Ashanti regions of Ghana were sampled and further analyzed using hierarchical linear regression analysis. The findings of this study show that, out of the five components of PCC examined, physical comfort and patient preference influence physicians’ reliability, responsiveness, empathy, and assurance. Again, information and education significantly influenced physicians’ assurance. These results suggest that some aspects of PCC (physical comfort, patient preference, and information and education) influence physicians to deliver quality healthcare. These findings inform health institutions on the need to prioritize patient-centered care as it has been seen to contribute effectively to quality healthcare delivery. Hence, the need to reorient physicians' minds on the concept of PCC and its importance to the health sector.
Keywords: Patient-Centered Care, Quality healthcare delivery, Ghana, Physicians.
Title: PATIENT-CENTERED CARE; THE PHYSICIAN’S PERSPECTIVE AND ITS IMPACT ON QUALITY HEALTHCARE DELIVERY
Author: Francisca Arboh, Esther Agyeiwaa Owusu, Stephen Addai-Dansoh, Samuel Atingabilli, Ewuradjoa Quansah, Baaba Boadziwa Sackey, Adwoa Asantewaa Acquah Tyse, Selorm Yao-Say Solomon Adade, Nana Ama Anokyewaa Darko, Akpene Yawa Amaglo
International Journal of Healthcare Sciences
ISSN 2348-5728 (Online)
Vol. 10, Issue 1, April 2022 - September 2022
Page No: 343-355
Research Publish Journals
Website: www.researchpublish.com
Published Date: 23-September-2022
DOI: https://doi.org/10.5281/zenodo.7107570
Paper Download Link (Source)
Notes
Files
PATIENT-CENTERED CARE THE PHYSICIAN’S-23092022-2.pdf
Additional details
Related works
- Is derived from
- Journal article: https://www.researchpublish.com/papers/patient-centered-care-the-physicians-perspective-and-its-impact-on-quality-healthcare-delivery (URL)
- Is published in
- Journal article: 2348-5728 (ISSN)
References
- [1] Abboah-Offei, M., Bristowe, K., Koffman, J., Vanderpuye-Donton, N. A., Ansa, G., Abas, M., Higginson, I., & Harding, R. (2020). How can we achieve person-centred care for people living with HIV/AIDS? A qualitative interview study with healthcare professionals and patients in Ghana. AIDS care, 32(12), 1479-1488.
- [2] Adzobu, R. (2015). Leadership Style and Quality Health Care Delivery A Case Study of the Margaret Marquart Catholic Hospital, At Kpando in the Volta Region of Ghana University Of Ghana].
- [3] Afulani, P. A., Phillips, B., Aborigo, R. A., & Moyer, C. A. (2019). Person-centred maternity care in low-income and middle-income countries: analysis of data from Kenya, Ghana, and India. The Lancet Global Health, 7(1), e96-e109.
- [4] Amporfro, D. A., Boah, M., Yingqi, S., Cheteu Wabo, T. M., Zhao, M., Ngo Nkondjock, V. R., & Wu, Q. (2021). Patients satisfaction with healthcare delivery in Ghana. BMC health services research, 21(1), 1-13.
- [5] Atinga, R. A., Bawole, J. N., & Nang-Beifubah, A. (2016). 'Some patients are more equal than others': patient-centred care differential in two-tier inpatient ward hospitals in Ghana. Patient Education Counseling, 99(3), 370-377.
- [6] Avila, C. (2021). Implementing health financing policies to overhaul the healthcare delivery system in Ukraine. Hospital Managent Health Policy, 5.
- [7] Balint, E. (1969). The possibilities of patient-centered medicine. The Journal of the Royal College of General Practitioners, 17(82), 269.
- [8] Berghout, M., Van Exel, J., Leensvaart, L., & Cramm, J. M. (2015). Healthcare professionals' views on patient-centered care in hospitals. BMC health services research, 15(1), 1-13.
- [9] Bertakis, K. D., & Azari, R. (2011). Patient-centered care is associated with decreased health care utilization. The Journal of the American Board of Family Medicine, 24(3), 229-239.
- [10] Buawangpong, N., Pinyopornpanish, K., Jiraporncharoen, W., Dejkriengkraikul, N., Sagulkoo, P., Pateekhum, C., & Angkurawaranon, C. (2020). Incorporating the patient-centered approach into clinical practice helps improve quality of care in cases of hypertension: a retrospective cohort study. BMC family practice, 21(1), 1-8.