Examining the impact of stress level on employees working in the service sector during covid-19

Stress is common for all. Every one of us gets stressed now and then due to several factors causing stress. Stress to some extent is good but if it is uncontrolled, it can bring a bad impact on health and mental state. Stress cannot be avoided but it can be managed in many ways. The service industry is a more stress-creating industry due to challenging work, targets, and management expectations. During covid-19, when regular work culture was affected and all had to work online, work pressure increased. As more work was assigned to the employees being at home. Therefore, during this period, employees felt stressed and got affected. Stress brings a last-longing impact on employees if untraced and not observed on time. It also affects organizational efficiency. This paper is an attempt to find out the level of stress, its causes, and its impact on employees working in the service sector.