STUDENTS SATISFACTION LEVEL IN HIGHER EDUCATIONAL INSTITUTES-A STUDY OF PUBLIC INSTITUTES IN MANGALORE CITY.

Students’ satisfaction has never been considered as an issue of importance by educational authorities nor regarded as a matter of survival by higher education institutions. The measurement of student satisfaction can be useful to higher education institutions, to help them to pin point their strengths and identify areas for improvement. The study measures the students’ satisfaction level in higher educational public institutes in Mangalore City. Satisfaction ratings go beyond teaching assessments, which have a narrow focus, to include broader aspects of the student learning experience. To grasp the complexity of that learning experience, it is not enough to know the degree to which students are satisfied, it is important to understand the factors that contribute to student satisfaction. The purpose of this study is to identify aspects of the educational experience that are associated with students' overall expression of satisfaction and determining which features of the student experience are most closely related to satisfaction may provide information about actions that can be taken to maintain high levels of satisfaction and improve student learning.