Use of Electronic Resources and Services by Faculty Members and Students of Fiji National University

The effectiveness of electronic resources and services in select campuses of Fiji National University Library on
the basis of users’ satisfaction is evaluated. A survey method was employed to conduct this research. Out of sixteen
campus libraries of FNU, the researcher selects eight libraries from different divisions of Fiji in the user’s survey.
150 well-structured questionnaires were distributed to gather information related to use of electronic resources and
services. The 140 filled questionnaires were collected from students and faculty members and analysed, classified
and tabulated by employing simple statistical methods. The study reveals that the majority of the users of FNU libraries
keep themselves abreast of developments in electronic resources, services and their proper utilisation in the field of
academics and research. The result showed a growing interest in e-resources among the users and also found that
slow downloading and blockage of websites is the hurdle in proper utilization of electronic resources. The survey
further reveals that the majority of respondents are aware of the usage of e-resources and services.