PERFORMANCE INCREASING STUDIES WITHIN THE VALUE CHAIN STAGES IN THE OIL INDUSTRY

Purpose – To present the way of using the performance indicators within the value chain stages in case of the oil companies.

Methodology/approach – In order to perform the research, it was used the step-by-step multiple regression analysis, part of the Statistical Package for the Social Sciences - SPSS software. The research methodology was a survey-based questionnaire, the obtained data being processed using the SPSS program, version 23.

Findings – Description of the key activities performed by the oil companies; performance indicators presentation; analyzing the correlations between performance indicators and presenting the regression equation for the main value chain stages.

Research limitations/implications – Difficulties to access specific oil industry related data; no option to use for the research new indicators out of the existing ones; lack of an open oil industry related database.

Practical implications – The main importance of the analysis consists in the functionality of the model, with applicability in case of any other oil company with a similar activity profile.

Originality/value – Presentation of the main oil industry specific activities and performance indicators used in the value chain’s stages; and the ranking of the main oil value chain stages based on the importance resulting from the answers processed in the research.